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Technical Customer Service Representative
Job Description:
The Technical Customer Service Representative manages incoming phone calls and troubleshoots customer technical problems with machine software and hardware. He/She is expected to provide top-quality assistance to customers, to collaborate with cross-functional partners within the JARC Group, and ensure customer satisfaction by providing timely and proactive service status reporting.
Job Specifications:
Education
  • Graduate of any college course

Experience
  • At least one (1) year of combined working experience in customer service, supply chain, call center operations, and finance, preferably in the pharmaceutical/medical goods industry.

Skills
  • Possesses excellent communication and customer service skills
  • Capable of adapting to different situations
  • Must have exceptional time management skills and can work well under pressure
Graphic Designer
Job Description:
The Graphic Designer helps achieve the objectives of the Marketing Department by creating visual images, design and content that project JARC Group’s products as preferred over other companies or over other products, based on a clear understanding of the Company’s market through experience, marketing-related studies and customer feedback.
Job Specifications:
Education
  • Multimedia Arts, Graphics Design, Fine Arts, or any other related courses

Experience
  • Fresh graduates are welcome to apply.
  • 1 to 2 years of working experience in corporate creatives is an advantage.
Skills
  • Demonstrable graphic design skills with a strong portfolio
  • Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark, and Illustrator
  • Has an understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design
  • Effective time management skills and the ability to meet deadlines
Laboratory Refilling Operations Assistant
Job Description:
The Laboratory Refilling Operations Assistant should possess the basic skills and knowledge of safety and lab procedures to ensure the smooth operation of chemistry reagents refilling station. His duties will include planning, prepare purchase request, inventory management of all consumables, implement strictly pre and post quality assurance procedures, complies, and execute all the ISO 13485 standard procedures required in the refilling process.
Job Specifications:
Education
  • Graduate of Medical Technology / Medical Sciences or any other related courses

Experience
  • Fresh graduates are welcome to apply.
  • 6 months to 1 year of working experience in the field of laboratory refilling is an advantage. 

Skills
  • Can refill and label specified reagents bottles
  • Can calibrate and operate the peristaltic pump with proper precaution
  • Can operate and program semi and fully automatic biochemistry analyzers

Licensing Requirement
  • Must be a registered medical technologist
Service Engineering Assistant
Job Description:
The Service Engineer implements the processes for quality assurance, troubleshooting, product training and evaluation of Medtek products under the General Manager.
Job Specifications:
Location of Assignment
  • North Luzon

Education
  • Graduate of Electronics and Communications Engineering (ECE), Electrical Engineering, Mechanical Engineering, or any other related courses

Experience
  • 1 to 2 years related/progressive work experience or has experience working with diagnostic products

Skills
  • Must be analytical and has excellent technical skills on computers and machines
  • Excellent communication skills
  • Must be keen to details and can work well under pressure

Licensing Requirements
  • Non-professional or professional driver’s license
  • Being a licensed engineer is an advantage
Copywriter
Job Description:
Our creative Copywriter is dedicated to crafting excellent original content. He/She will work with others to better understand project expectations, produce content with the needs of the client or employer in mind, participate in the brainstorming process, and conduct research to develop or support writing. The Copywriter should also be prepared to assist with other creative processes such as the visual element selection process. 
Job Specifications:
Education
  • Graduate of English, Communications, or any other related courses

Experience
  • Fresh graduates are welcome to apply.
  • 1 to 3 years of working experience writing copy for specific industries such as healthcare, marketing, and technology could be an advantage.

Skills
  • Excellent writing and typing skills
  • Exceptional communication, collaborative, research, and time management skills
  • Must be creative, resourceful, flexible, and receptive to feedback
  • Capable of understanding the needs associated with a project and the target audience